What are the 8 step in handling complain?
Answer:
8 Steps to Squash a Customer’s Complaint
1.Listen. Whenever you set out to handle a customer complaint the first thing that you must do is listen. …
2.Understand. Next, put yourself in the shoes of the customer. …
3.Elevate. …
4.No Fighting. …
5.Resolution. …
6.Resolve. …
7.Writing. …
8.Learn.
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